Contact Us: 240.350.2645
HMPS Terms & Conditions
We have a streamlined enrollment process to accept your dog into the Happy Mutz Pet Services! It includes a few simple forms and a pet evaluation of the dog. First, simply fill out the Enrollment Forms and Health and Vaccine Record either on our website.
Second, simply arrange to bring your dog in during our operating hours and a trained staff member will evaluate the temperament of your dog. There is a one-time $20.00 non-refundable (30 min) pet evaluation fee per dog. The fee can be used for towards your first visit if used the same day (no exceptions).
To assure the health and safety of all our Clients, we ask that all dogs meet the following age and health requirements:
All dogs must be at least 10 weeks of age.
All dogs must have three (3) DHLPP vaccines.
Canine Flu, Rabies, Distemper/Parvo & Bordetella vaccinations, and a negative fecal exam within the past 12 months and be social for our open environment area.
All dogs over the age of six (6) months must be spayed or neutered.
All dogs over the age of four (4) months must have a current rabies vaccine.
Dogs not picked up within 15 minutes of closing will be boarded and client will be responsible for additional daycare/boarding fees.
EARLY DROP OFF
Drop your dog off M-F before our doors open and as early as 5:30am so you can get to work earlier. Reservations are required and a $10.00 additional fee. We are generally tending to overnight dogs during this time, so it is important to inform us in advance if you are planning to drop off early.
Our facility has a fully equipped kitchen with refrigerator, freezer and microwave enabling our guest services to prepare your dog’s food just how they like it.
Many dogs prefer the familiar meals from home while they are in a new environment, so please feel free to bring your pooch’s favorite meal to Happy Mutz. We will serve, per your instructions, at no additional charge. We are also pleased to offer feeding from our all-natural buffet for an additional $3.00 per serving.
Same day reservations: $8.00 per dog (convenience charge).
Pet Evaluation: $20.00 non-refundable (30 min.) pet evaluation fee for all first-time visits. *Fee will be applied to charges if using same day services.
Late Pick-up: $5.00 every (1) minute after scheduled pick up time.
Our All-Natural Dog Food: $3.00 per serving per dog. (No charge if you provide the food)
Medication: $2.00 medication administering per dog, per day.
We offer a 10% discount per dog for two (2) or more dogs of our Boarding pricing.
Jan (New Year's)
Jan (MLK Birthday)
May (Memorial Day)
June (Independence Day)
August (Labor Day)
Oct (Columbus Day)
Note: Prices and Policies are Subject to Change without Notice. Please note that as a result, Happy Mutz Pet Services is NOT bound by the prices listed.
Cancellations & Refunds
Booking as early as possible is recommended. Holidays, weekends, and summer months are particularly busy.
All Play-care services must be booked (24) hours in advance. All bookings and services
must be paid IN FULL at the time of booking.
Cancellations made more than 48 hours in advance of scheduled arrival will be credited as a
"MUTZ CREDIT" to be used at HMPS at any time for any services.
Cancellations made less than 48 hours of scheduled arrival will receive no credit.
HMPS does not perform refunds or credit card credits.